
A shared scope
Make the first useful release, assumptions and boundaries visible.
A shared path from understanding the operation to running the system. Each stage turns questions into tangible outputs, with decisions your team can see and shape.
Explore the six stagesChoose a stage to explore the questions, your involvement and the output it makes possible.

Map the real workflow, its users and the decisions that need better support.
Bring the workflow, constraints and people who know the operation.

Make the user journey tangible, so the team can question the experience before building it.
Walk through the prototype and test it against everyday tasks.

Define how data, permissions and integrations fit together, then shape a practical delivery sequence.
Review system dependencies, priorities and technical constraints.

Turn the agreed direction into working software, with changes that can be demonstrated and reviewed.
Review working increments and clarify the next decisions.

Check the critical journeys and operating conditions. Use evidence to make the release decision.
Review acceptance evidence and any remaining release conditions.

Prepare the people and practical guidance needed to run, maintain and improve the system.
Confirm system owners, access and the agreed support scope.
A shared communication model, not a rigid handoff. Design and architecture inform each other; validation happens throughout. Outputs and support are agreed for each engagement.
Simple working artifacts keep scope, progress and decisions connected to the actual system.

Make the first useful release, assumptions and boundaries visible.

Discuss what the software does, using real tasks and working increments.

Keep important choices and their consequences available to the next person.
Review critical journeys, permissions, integrations and recovery. Record open issues and agree the conditions for release with the people responsible.
Readiness criteria reflect the system and the agreed scope.


Confirm who operates the system, how issues are handled and what the team needs to maintain it. Handover and support arrangements belong in the agreed plan.
Explore our responsibility modelBring the operation, the challenge or the next decision. We’ll help shape a practical starting point.